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Critter Care Pet Clinic

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Virginia, MN

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Critter Care Pet Clinic
Critter Care Pet Clinic
(17 Reviews)
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816 South 16th Avenue Virginia, MN 55792
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
We were transferring care for our dog to this clinic. We took him there and he had a full physical, vaccinations, history, etc. We had records transferred from our previous vet and talked to the vet here about his history of a leg injury when he was a puppy, and the medication he takes daily for this. That part went well but when he was running low on his daily pain meds a couple weeks later and we contacted them for a refill, they not only would not give him the medication because "they hadn't examined him for that". They had just done a complete physical and had x-rays and reports from his previous care provider. We had talked about his medication just a couple weeks before when they did the exam. They were rude and not at all helpful. They said the vet was on vacation and there was nothing they could do.

The result was that my dog had to remain in pain for two more weeks, and when the veterinarian did return, we had to bring him in for MORE bloodwork before she would write the prescription. My poor dog really paid the price for our decision to switch to a vet closer to home.
by Jenny xxx.xxx.222.1
July 26, 2015
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.145.45
May 06, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.166.88
April 13, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.20.1
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by kayla bjorkquist xxx.xxx.228.12
May 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Artemis xxx.xxx.194.83
April 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.134.126
April 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Kayla xxx.xxx.228.12
March 31, 2012
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they criticized what I have been doing and gave me no additional information on how I could improve
Was this provider's office clean?
It was satisfactory
by Anonymous
January 28, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
No
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 24, 2011
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Map and Directions
816 South 16th Avenue, Virginia, MN 55792