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Turbeville D R Veterinarian

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Turbeville D R Veterinarian
Turbeville D R Veterinarian
(12 Reviews)
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2999 East 70th Street Shreveport, LA 71105
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.9.72
January 08, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.156.24
October 23, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Was this provider's office too loud?
No, it wasn't too loud
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.113.91
August 17, 2013
Dr Tuberville himself was very professional and respectful. I had to put my son's dog down. He was honest with me and helped me make my decision. The lady at his front desk was rude and disrescpectul. I wasn't able to stay with my dog and that set her off. She threw something as I walked out and commenced to talk about me to other patients. She doesn't know me and had no right to judge me.
by Animal lover xxx.xxx.229.11
July 30, 2013
Was this animal hospital's staff friendly?
Friendly Enough
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was your pet well taken care while being boarded here?
Absolutely not! My pet looked terrible and obviously not well taken care of
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by anonymous xxx.xxx.22.250
June 21, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.37.21
January 18, 2013
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.9.72
October 29, 2012
We decided to go to Dr. Tubberville to get our 2yr old black lab neutered. A friend had recommended him and after reading mainly positive reviews online, we called and made an appointment. It blows my mind that none of the reviews online mentioned how FILTHY the clinic is. As soon as you walk in the door there is an extremely strong stench of urine. I immediately had an uneasy feeling. I was also surprised to find they only accept cash or check, this is not a deal breaker but definitely information to know beforehand. For a split second we thought about just going somewhere else, but with the amazing price, friend's personal experience and the reviews online we figured everyone must know something that we don’t. We took our dog back into where they keep the dogs before their operation. The best way I can describe it is large chicken coops with newspapers on the floor and again the OVERWHELMING stench of urine. We decided to still go through with the operation. We were told to pick him up later that day anywhere from 3-5. We got there 5 minutes after 3 and went to the back where the chicken coops are. OUR DOG WAS NOT THERE. One of the assistants seemed alarmed, she asked another lady where the dog was and she answered outside in a dog run. The dogs are not supposed to be outside after surgery because they are not as "closely monitored" and can get to their stitches. We saw our dog, took him to the front and paid the assistant. I was extremely worried and asked a good bit of questions more than likely "duh" questions but Sherry was extremely patient with me and answered all of them, even told me to feel free to call if I had any concerns. We took him home and he threw up seven times that evening, I called to see if this was typical and was told that the anesthesia medicine can upset dogs stomachs. Sherry even gave me her personal cell number and told me to call if I needed ANYTHING, ANYTIME. That meant the world to me. They do not provide you with an E collar, which we knew, so we purchased one to ensure our dog did not get to his stitches. Somehow he managed to pull one out any way. After monitoring the wound for a day, I first called back to the clinic on 70th and was told there was nothing they could do and to just keep a close eye on it. We decided to take him to another vet to get checked out and to get a second opinion. Turns out he was developing an infection. Now I do not completely blame his infection on the clinic, after all he did tear a stitch out, but having a sanitary environment goes a LONG way. I do feel it did nothing to help ward off an infection, being in a place like that. This second clinic gave us antibiotics, anti inflammatory medication and a much larger E collar (obviously something could and needed to be done!!). Slowly but surely we saw improvements. Then exactly a week after his operation he started to develop a hacking cough and began to cough up a clear mucus. The text book symptoms of kennel cough!! This was the only place he had been in close quarters with unknown dogs and again it was a pig sty. Dr. Tubberville seemed nice enough, knowledgeable, but slightly distant. Sherry was a godsend and is the only reason my rating actually contains a star. I would NEVER recommend this place to anyone. The price is amazing, but we have now paid way over the cost of getting him neutered somewhere else that would have been much safer. Hind sight is ALWAYS 20/20. I regret not trusting my gut instinct and seeing my dog going through this is punishment enough. I truly hope that this review makes at least one person think twice and look into going somewhere else. The cheap price is not worth all this pain and frustration and now higher cost than if we just would have paid more upfront and had the procedure done in a clean safe environment.
by Regretfull Owner xxx.xxx.45.68
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by jacqueline mann xxx.xxx.24.165
June 18, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 07, 2011
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Map and Directions
2999 East 70th Street, Shreveport, LA 71105