I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. This veterinarian was friendly to both me and my pet, which I thought was nice. They were very kind and welcoming. I have heard horror stories of people's pets being misdiagnosed by their veterinarians, but that is not something you have to worry about here. I have never had a bad experience and I have complete faith in their care.