My experience with McMichael was the most unfortunate experience with a veterinarian I have ever had. Two of his staff vets missed my beloved old cat's heart condition on an X-ray, which caused him to go without treatment for almost three weeks, during which he suffered and wasted away. His death could have probably been avoided or delayed if the condition had been properly diagnosed. When I confronted McMichael about the errors of his two staff members, he said that this condition could not be diagnosed on an X-ray by anyone other than a cardiologist. He then refused to release my pet's records when I came to pick them up at an agreed upon time. One of his staff vets received a formal letter of censure from the vet board for failing to identify my cat's heart condition on an X-ray, but McMichael refused to accept responsibility! He either didn't know that a regular vet is expected to be able to recognize this condition or attempted to lie to me! I am not sure which is worse. He also turned very nasty to me and my family and refused all of us access to the premises where we used to volunteer with homeless dogs boarded there by our former rescue. He is a piece of work, as far as I am concerned!