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Emergency Veterinary Services of Roanoke

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Emergency Veterinary Services of Roanoke
Emergency Veterinary Services of Roanoke
(24 Reviews)
> Get Phone Number & Directions
4902 Frontage Road Northwest Roanoke, VA 24019
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I had to take my dog in for a massively broken nail around 5pm on a Sunday. $140 and three bandages later, we left. The Dr was extremely rude the entire visit, complaining about it "being a long day." I asked if I could back with my dog and he said "No, there's too much going on." After she bled through her first two bandages they said they wanted to put her in a cage for an hour. We thought she would be calmer at home and decided to leave. As he carries her out of the back, he hits her head on the door and says "good luck keeping her quiet."
Do not go there.
by Stephanie xxx.xxx.48.7
November 18, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.195.128
September 19, 2012
Did you leave the animal hospital feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 09, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 16, 2011
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Map and Directions
4902 Frontage Road Northwest, Roanoke, VA 24019