Does this provider leave you on hold for a long time when you call?
                        
                        
                            Never! I don't think I've ever been put on hold here for a long time
                        
                        
                            Was this animal hospital's staff friendly?
                        
                        
                            Yes, they went above and beyond
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Yes, I could tell the staff respected him/her
                        
                        
                            Was this veterinarian friendly to your pet?
                        
                        
                            Yes, my pet seemed to really like him/her
                        
                        
                            Were the kennels and holding areas clean?
                        
                        
                            Yes, they were spotless