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Hempfield Animal Hospital - William J Edkin VMD

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Hempfield Animal Hospital - William J Edkin VMD
Hempfield Animal Hospital - William J Edkin VMD
(16 Reviews)
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3498 Marietta Avenue Lancaster, PA 17601
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you recommend this animal hospital to others?
Yes
by Anonymous xxx.xxx.163.18
September 15, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.22.225
July 31, 2013
Did this provider have reasonable prices?
Yes
Was the waiting area spacious?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.165.9
March 11, 2013
Only concerned about the money. Never gave a discount. Charged full price for everything. spent a lot of money there.
by joe xxx.xxx.104.50
January 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.153.238
August 27, 2012
My pet died because of a misdiagnosis (death would have been inevitable, but the lack of proper treatment hastened its timing). A lump on her side was "eyeballed" as nothing and not in a place that could be anything problematic. We trusted this vet because we had been going there for a decade. Our pet was seen multiple times by different vets in the practice during the subsequent 10+ months. None of the vets checked her chart during each subsequent visit (they admit this is the root of how things got out of control) and as a result, something that may have been operable sat festering until it became terminal. It was not until we proactively took her in for an exam on the harmless lump that someone finally offered to test it. They did try to be helpful in the end, and admitted that they failed the dog (and our family) in not checking the chart from visit to visit (that seems to be a pretty basic part of care -- how do you neglect to do that???). But that's small consolation given the outcome. It's a very sad ending to the life of a much loved pet.
by Anonymous
February 10, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 25, 2012
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Anonymous
December 12, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 21, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They made the extra effort to make sure every question and concern I had was addressed. They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available.
by Anonymous
November 18, 2011
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Map and Directions
3498 Marietta Avenue, Lancaster, PA 17601