Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them