Bellaire-Richmond Pet Hospital

Bellaire-Richmond Pet Hospital
Bellaire-Richmond Pet Hospital 5808 Bissonnet Street Houston, TX 77081
Add a Review

Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
by Anonymous xxx.xxx.186.26
December 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.1.202
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
by Renee xxx.xxx.244.6
August 29, 2012
Dr. Copeland was very comforting and explained as much as I was ready to hear at the moment. He took great care of my 18 yr old cat and the bill was much less than I thought it would be. The rest of the staff were very nice. The front desk made sure that I got in right away because my cat was in distress even though he was not a patient. I have found my new vet for Frank and any future pets I may have.
by Anonymous
February 27, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous
February 14, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this provider's office too cold?
No, it was fine
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 13, 2012
I can always count on this veterinarian to be there for me, whether it is to answer a late night phone call or come in for an after-hour emergency. Their dedication to their clients is unparalled to any other vet I've been to. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They paid close attention to me and all of my questions were answered. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Anonymous
December 19, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
October 12, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment.

These three vet are the best. Would not even think of taking my furry love ones any where else. No nonsense - only sage horse sense.
by Anonymous
October 07, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They never left me for an extended period of time and I never felt ignored. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Anonymous
September 14, 2011
Add a Review