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Family Friends Veterinary Hospital and Kennel

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Family Friends Veterinary Hospital and Kennel
Family Friends Veterinary Hospital and Kennel
(11 Reviews)
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864 Massachusetts Avenue Boxborough, MA 01719
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.128.195
July 18, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 22, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Would you recommend this animal hospital to others?
I Already Have
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this provider rush your appointment?
No
by Anonymous
November 27, 2011
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
November 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 02, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous
August 05, 2011
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you leave the office feeling satisfied with your visit?
Completely!
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
July 27, 2011
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
July 07, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 13, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
March 18, 2011
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Map and Directions
864 Massachusetts Avenue, Boxborough, MA 01719