New England Animal Medical Center

New England Animal Medical Center
New England Animal Medical Center 595 West Center Street West Bridgewater, MA 02379
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Expertise
4 star average for Expertise
Environment
3 star average for Environment
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Is this business handicap-accessible?
Somewhat
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.101.81
August 04, 2014
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Roland and Carole Florio xxx.xxx.191.42
January 08, 2014
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.99.25
December 23, 2013
The staff here iwas friendly and welcoming. I took my dog here for an emergency visit, and they were accommodating. I thought their pricing was very fair. They're really great about taking their time with me, and they don't mind answering my questions.
by Anonymous xxx.xxx.107.7
April 25, 2013
We have been taking our dogs to this vet for over 10 years, they are now called NEW England Animal Medical Center. Our dog required major surgery in which we had to put 80% of $5000.00 down. We did this, they performed the surgery, we spoke with the surgeon and went to visit our dog. When we went to visit the dog I asked for copy of the bill to see if I owed more money. The bill came out significantly less (positive). They told me the dog needed to stay one more night to see how he did off IV and it would be one nights fee. The next day I went to pick my dog up and the bill had gone up 500 dollars and additional charges were made predated to when I received the invoice. As I question this for clarification the staff became rude and uncooperative. I called back on the next business day to get my refund and was actually spoken down to for having the audacity to ask for clarification on my bill. The vet told me I was not welcome back for my behavior.
by Anonymous
July 08, 2010
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