Animal Care Center of Downers Grove

Animal Care Center of Downers Grove
Animal Care Center of Downers Grove 941 63rd Street Downers Grove, IL 60516
Add a Review

Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this provider treat their staff well?
Extremely well
Does this provider remember you by name?
Mostly
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.101.108
June 11, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.1.79
August 16, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is friendly, welcoming. They are so warm and professional, and my kitties are relaxed there. The office was very easy to locate. I didn't have any trouble finding it at all, because I've been there several times. Who thinks up these canned reviews? It's a great clinic..
by R. Marro xxx.xxx.93.24
July 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.186.112
June 25, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
March 08, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
June 17, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Everyone in my community knows that they are the absolute best in the field. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
May 07, 2011
Add a Review