I always have the best experience every time I have an appointment here. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.