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Sterling Behavioral Health Services

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Sterling Behavioral Health Services
Sterling Behavioral Health Services
(3 Reviews)
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20905 Professional Plaza Ashburn, VA 20147
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Consumer Feedback

(3 Reviews)
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was it easy to make an appointment with this provider?
Practically Impossible
Did you leave feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider treat every client equally?
Sometimes, but not all the time
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.145.53
September 22, 2013
Worst place ever, not professional, front desk people rude including the administrative peoples, I won't recommend this place to any one, they are not compassionate, all they mind is money, business.
by Maria xxx.xxx.102.45
August 12, 2013
Absolutely terrible. My daughter had 5 appointments there and 4 of the 5 were rescheduled by them. Once, she had an appointment for testing and she was told it would take 3-4 hours. She took off work to go to this appointment, thereby losing money. She arrived and filled out and signed the 5-6 page agreement saying if she cancelled her appointment or failed to show up she would pay their full fee-not the copay. After sitting in THEIR waiting room for almost 50 minutes, someone came out and told her they had made a scheduling error and would have to reschedule. Also, while she was waiting in THEIR waiting room, they called her on her cell to refer her to another therapist in house. Their receptionist is very rude and unprofessional. The place is filthy. Walls, carpet, doors--everything is dirty. At my appointment, I was told I would receive a phone call later scheduling a follow-up appointment. I have yet to receive a call. They never answer the phone and their voice mail message includes instructions to press 9 to speak to the office manager. Don't waste your time. Pressing 9 gets you nowhere, you just get a recording saying invalid entry.
by Sofie
May 13, 2011
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Map and Directions
20905 Professional Plaza, Ashburn, VA 20147