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Park View Psychiatric & Neurology Services - Park View Wellness Center

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Park View Psychiatric & Neurology Services - Park View Wellness Center
Park View Psychiatric & Neurology Services - Park View Wellness Center
(7 Reviews)
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510 Spring Street Jeffersonville, IN 47130
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
They are horrible when it comes to refilling prescriptions! I am not going back. They are also closed on Fridays, which makes contacting them very inconvenient.
by Sierra xxx.xxx.182.77
March 17, 2017
I have been going to PPS services for over 10 years. Over the last few years the service has gone way down hill. I have to wait days (sometimes a week or longer) to get my refills and usually end up waiting 45 minutes for a 5 minute appointment. I've currently been waiting 9 days for my latest refill. My pharmacy has faxed them at least twice.

They have canceled my 2 previous appointments. The latter of which I made a month ago and the earliest I could get in was mid January. I shudder to think how long I'd have to wait if I rescheduled now.

The medication assistants I've had to deal with are very rude. Whenever I call to ask about a refill they tell me to have the the pharmacy fax the request (when the pharmacy already has) or they tell me they faxed it already (when the pharmacy says they haven't). Since my pharmacy never has a problem getting scripts from any of my other doctors, I trust them.

Also, the last time I was supposed to get my Lithium levels checked after they adjusted the dose, they didn't give me enough meds to last the 7 days I needed. When I called the medication assistant to tell her I couldn't get my levels checked yet because my medication still hadn't been refilled she berated me like a child about not taking my meds regularly and not getting my levels checked yet. She told me she'd send the refill and then told me that I needed to get my blood work done and then call the hospital myself, get the results and then call them!

Needless to say, I will be finding a new psychiatric practice.
by Moe xxx.xxx.245.151
October 27, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Contact was made with me if I had additional concerns and quetions. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The staff has always made sure I am ready to make the next step in my recovery by giving me the tools to move forward. I have already recommended the therapist there to others.
by Sioux City xxx.xxx.188.238
August 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Amy Cope xxx.xxx.147.127
May 07, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 02, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They were friendly and made me feel at home. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by marty
April 13, 2011
I liked my doctor here just fine but would never recommend giving your money to this place as they will surely lose track of it and charge you for all of it again later, sending collections after you as well. First I discovered a charge from my insurance that I was not told about until months later and then after going through a month of correspondence/confusion/waiting, there was still even more charges above that supposedly for all the times i visited without paying. I pay my copay every time before getting in to see the doctor so obviously i would remember not paying. I had to go far back into my bank records (because like the insurance this money i owed was not brought to my attention until about a year later) and confirmed - of course- that I indeed had paid that money. Now I have the checks to prove it but can't make up for the time I lost fighting it and certainly can't make up for the damage on my credit report that i now might have to employ legal services to take care of. Again- my doctor was great but if you're going to risk it, make sure you keep EVERY SINGLE receipt and make sure they dot every t and i. I have nothing against them as people but I certainly don't trust their system to.
by erin
March 09, 2011
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Map and Directions
510 Spring Street, Jeffersonville, IN 47130