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Hess-Smith Vicki Ma

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Hess-Smith Vicki Ma
Hess-Smith Vicki Ma
(4 Reviews)
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811 Northwest 20th Avenue Suite 101 Portland, OR 97209
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
Environment
5 star average for Environment
Value
5 star average for Value
Would you recommend this counselor to others?
I Already Have
Was this counselor friendly?
Extremely Friendly
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat their staff well?
Extremely well
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.225.97
July 23, 2014
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous xxx.xxx.170.129
April 16, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this therapist take sides?
Not at all!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this therapist really listen to what you had to say?
Yes, and they remember it too
by Anonymous
December 17, 2011
Did this therapist really listen to what you had to say?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider show attention to detail?
Kind of, but not very much
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 26, 2011
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Map and Directions
811 Northwest 20th Avenue Suite 101, Portland, OR 97209