Maryland Family Resources- Inc.

Maryland Family Resources- Inc.
Maryland Family Resources- Inc. 903 Brightseat Road Landover, MD 20785
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
The receptionist was unprofessional, the intake counselor was helpful. The receptionist wanted to take my picture on her personal phone. I was told it was needed for my records. If my picture was needed for record keeping then I would think that the office would provide them with a camera. That experience alone made me distrustful of the staff.
by Anonymous xxx.xxx.92.43
October 01, 2016
Was the advice this counselor provided helpful?
No, the advice I was given didn't help at all
Was this counselor friendly?
Yes
Did you feel that this counselor was understanding?
Yes
Did this provider's staff seem to respect him/her?
Mostly yes
Did the waiting room furniture appear to be clean?
No
by me xxx.xxx.135.125
June 12, 2014
Did you leave feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this counselor answer all of your questions?
Some were answered
Were the waiting rooms private?
No, I hated walking out of my appointment to a room full of people
Does this provider have a good professional reputation within your community?
No
Does this provider remember you and your circumstances at every appointment?
Sometimes
by k xxx.xxx.135.125
April 06, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's staff friendly?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Christine xxx.xxx.7.199
January 29, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.192.253
July 05, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by j xxx.xxx.60.201
December 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.206.53
February 28, 2012
Was this provider's office clean?
It was satisfactory
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Sure
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 29, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 22, 2011
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