Porters Neck Family Counseling

Porters Neck Family Counseling
Porters Neck Family Counseling 8044 Market Street Unit D Wilmington, NC 28411
Add a Review

Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
1 star average for Staff
Recommended
1.5 star average for Recommended
Not impressed with this place whatsoever. We were referred to them to get counseling for our daughter who was suffering with anorexia. Visit number one ended being over an hour wait, and with no explanation why. Dr. Revell appeared aloof and disconnected during the session. A series of tests were ordered to set a benchmark for this counseling and to determine the potential for medication. The series of "tests" was actually bloodwork to the tune of over $1900! Visit number two, was a little less of a wait since I reminded them of the last wait time; and said it would not happen again. The primary focus of this visit was for the test results; which only determined a slight deficiency in vitamin D. Good to know info, but $1900 and then we get a vitamin D prescription. During the session once again, Dr. Revell seemed spaced out and said "Umm" no less than fifty times when trying to explain his answers to questions being asked. He spent a lot of time and effort pointing to the drug ads and pamphlets in his office, but we saw and got very little substance out of him. During both of the two sessions, he may have spent a total of 10 minutes actually talking to our daughter, with most of the time talking about what he had done in the past. Not necessary, we weren't there to hear that. I honestly felt that he was on some type of drug and partially out of it. We're paying top dollar to sit and listen to someone who looked and acted like a stoner! Also, during the second visit we were supposed to have gotten results from a mouth swab done on the first visit; we were told it had gotten lost and had to do it again. We have not bothered to ever call back to get those particular results. You probably have a good understanding now as to why not.
by jmessking xxx.xxx.159.23
December 14, 2015
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this marriage and family therapist answer all of your questions?
Some were answered
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.211.75
November 08, 2013
by Anonymous xxx.xxx.222.155
July 15, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this therapist seem interested in helping you solve your problems?
No, they actually seemed annoyed
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.196.208
April 15, 2013
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
by Anonymous xxx.xxx.210.2
October 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by tamara xxx.xxx.3.110
August 17, 2012
Add a Review