She is an angel!! Doesn't sit there with a note book, nod her head or say go on ( like the other therapist do) She remembers you and what you last talked about ar your last visit. Arlene is one of a kind and so amazing for what she has done for me. She built my trust with one visit into her comfy therapy room with a couch you can lay back on. You can just spill whatever is on your mind and you hear her soothing voice either giving advice or how to cope and it makes that pain go away. I honestly can't say enough about her. But I promise you will not be disatisfied after you have your very first appointment. ☺️