Renee Bonin, PhD, MP

Renee Bonin, PhD, MP
Dr. Renee B Bonin, PhD, MP 200 Beaullieu Dr. Bldg. 9-B1 Lafayette, LA 70508
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dr. Bonin scheduled quickly for a first appointment and 3 days later for follow up testing; however, I have yet to receive the results. My results appointment was scheduled 2 months from testing then cancelled. Despite repeated phone calls and requests to be transferred to someone with availability, I have not received the test results. I strongly feel that I wasted my time and money on the 2 appointments and must start over with someone new now. Very unprofessional practice.
by Able xxx.xxx.200.13
February 15, 2017
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this psychologist's office clean?
Yes! I was amazed at how clean it was!
Did this psychologist ever take personal phone calls while in the appointment room with you?
They would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.12.211
October 04, 2013
They go above and beyond to help me with anything I need. They never complain about anything. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by mel xxx.xxx.8.199
March 12, 2013
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this psychologist's office?
No, my appointment started at the scheduled time
Did this psychologist listen to your input and concerns?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.233.13
January 18, 2013
Would you recommend this psychologist to others?
Yes
by Anonymous xxx.xxx.90.178
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this psychologist answer all your questions?
Every question I had was answered thoroughly
Does this psychologist offer flexible appointment times?
Absolutely! I never have a problem!
Did this psychologist have reasonable prices?
Absolutely!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by mike xxx.xxx.22.184
September 19, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 06, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. It was easy to get the appointment time that worked for my schedule. They had very affordable prices. It was nice not to have to worry about paying a ridiculous amount for my appointment. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
September 20, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 19, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Anonymous
April 18, 2011
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