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Luther Hospital-Mayo Health System - Behavioral Health-Inpatient

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Luther Hospital-Mayo Health System - Behavioral Health-Inpatient
Luther Hospital-Mayo Health System - Behavioral Health-Inpatient
(4 Reviews)
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1221 Whipple Street Eau Claire, WI 54703
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Consumer Feedback

(4 Reviews)
Recommended
3 star average for Recommended
Expertise
4 star average for Expertise
Environment
4 star average for Environment
Service
5 star average for Service
Staff
1 star average for Staff
Zero out of Zero Stars. This is our families second experience with Luther Inpatient Behavioral health. I have had several conversations with Vicki who is a social worker and her 'superior' Carlene. The incompetance of the social worker system is horrible. I was told they were in short supply of social workers and that they only have 1. Unfortunately, that 1 social worker (Vicki) is incompetant and should not be working in the health care field. I have filed official complaints with Patient Experience and am in process of filing wih the State of Wisconsin as well. On the bright side, the nursing staff has been willing to communicate to us and include us in the care plan.
by Paula xxx.xxx.5.125
March 31, 2016
:-)
by Labrat xxx.xxx.237.92
July 25, 2015
Did you feel like this counselor genuinely listented to your perspective?
Definitely not. They formed their conclusion before I said anything
Was this counselor friendly?
Not really
Did you feel that the counselor's advice was unbiased?
Kind of, their advice seemed more weighted towards one side
Did this provider seem current about the latest advancements in their field?
Mostly
Was the personalities of the staff well suited to a holistic approach to care?
The staff was rude and rushed.
by Anonymous xxx.xxx.149.15
October 28, 2014
I find Sherry Hays awesome and very good at her job
by Casey xxx.xxx.217.94
October 14, 2014
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1221 Whipple Street, Eau Claire, WI 54703