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Mortland Physical Therapy & Sports Medicine

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Mortland Physical Therapy & Sports Medicine
Mortland Physical Therapy & Sports Medicine
(3 Reviews)
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3055 Washington Rd Mc Murray, PA 15317
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Consumer Feedback

(3 Reviews)
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Misrepresented their UPMC credentialing. Billed patient as self pay then turned patient over to collection agency. Bad business practices
by Former Patient xxx.xxx.236.163
June 10, 2019
This place was recommended by my surgeon as a place specializing in the recovery therapy I needed after my procedure. Overall we achieved the goals of recovery to a certain point. What I noticed and wished was better is the following:
-The staff is overly cautious with what can be done by individuals and this maybe a good thing, but is not reaching the individual abilities of people to help them recover faster and reach their goals.
- People need a customized program and don't need to be told what could be the worst outcome they can achieve. The medical industry does this very well already. Focusing on what can be done well, realistically is what patients want to hear and do.
- Treat patients as equals, not somebody who just learned to walk. A lot of the people who need therapy are very active individuals who got injured and may know a lot about their body and their limits.
- If a patient provides some feedback then the therapist needs to take it seriously. For example I signaled that a certain exercise gave me pain due to previous surgery and this was not accepted well and as I treated like I did not know what I was talking about. The same exercise could have been changed or modified or skipped.
- As a patient I expected an advice on how long my therapy should be. The response I got was that this depended on me. And therefore I took the rest of the recovery in my hands.
Overall I do no not see this as a better place than other places I had to go to in the past. My overall comment is that if the staff is more flexible and adaptable this could be a very good place.
by anonymous xxx.xxx.30.4
April 08, 2016
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider have a good professional reputation within your community?
Not really, it could be better
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you always leave feeling satisfied with your visit?
Rarely
by Anonymous xxx.xxx.30.246
May 27, 2013
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Map and Directions
3055 Washington Rd, Mc Murray, PA 15317