I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.