I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. While they do take my weight loss goals into account, they are not focused on looks or physical appearance at all. This trainer is fitness-oriented, and wants me to be healthy and physically fit first and foremost. They never once pressured me to buy any fitness products. They always go above and beyond to make me feel comfortable and respected. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I didn't feel unnecessarily strained at all during my workout. I was challenged, but they made sure I wasn't overexerted.