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Pat Lawton Ins Agency Inc - State Farm Insurance Agent

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Pat Lawton Ins Agency Inc - State Farm Insurance Agent
Pat Lawton Ins Agency Inc - State Farm Insurance Agent
(4 Reviews)
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1512 Coburg Road Eugene, OR 97401
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
1 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
I would not recommend this agent to anyone. Four separate times in the last year I had experiences of them telling me about my new rates that I will soon be paying. When I noticed my bill never changed (or I was even charged MORE), I had brought up their past quotes and they always said the same thing "we have no record of that." They are not about the better of the people, they are about making as much money off of their clients as possible. They have constantly told me that no such conversation was had about new rates I qualified for, although I have paper proof. Don't waste your time.
by "Ann" xxx.xxx.228.93
July 29, 2013
I spoke with Molly over the phone and I have never been treated more rudely or with more contempt by a receptionist at an insurance agency. She refused to answer simple questions and when I did get an answer it turned out to be inaccurate information. I will never do business with this agency again. BEWARE of this agency!
by Can't believe they are in business xxx.xxx.34.194
February 13, 2012
One of the most informed, most professional agents I have EVER worked with.
by VERY satisfied client
May 25, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider answer all of your questions?
Some were answered
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
March 21, 2011
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Map and Directions
1512 Coburg Road, Eugene, OR 97401