Susan Cooper, Owner

Susan Cooper, Owner
Blue Mountain Herbs & Supplements 106 West Main Street Pilot Mountain, NC 27041
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Knowledgeable and helpful every time! I highly recommend them!
by Erin xxx.xxx.97.144
September 12, 2014
Good resource store. Very helpful.
by Gail xxx.xxx.215.44
August 18, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.128.33
January 28, 2014
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Donna Whitaker xxx.xxx.21.173
January 18, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.118.34
February 22, 2013
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.145.163
October 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.32.241
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.25.61
June 07, 2012
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
November 09, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
November 03, 2011
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