Evergreen Heights Assisted Living

Evergreen Heights Assisted Living
Evergreen Heights Assisted Living 1820 Marys Way Kingsford, MI 49802
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Staff
4 star average for Staff
Was this senior care facility clean?
Yes everything was neat and sterile
Did this senior care facility use current and safe equipment?
Fairly Current
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Sure
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by none xxx.xxx.145.126
October 04, 2014
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you recommend this retirement community to others?
If I Had To
by Anonymous xxx.xxx.62.104
October 21, 2013
Was this retirement community easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Were the waiting room chairs comfortable at this retirement community's office?
Yes
by Anonymous xxx.xxx.128.21
June 06, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.121.82
May 09, 2012
Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I had to wait a few weeks to get an appointment but I eventually got in. The wait was absolutely ridiculous. It messed up my entire day. After asking the workers and some of the residents they held, I found out that the caregivers are rude and don't properly take care of their residents. Along with hiding personal information from family members to keep their rooms filled. I'm sorry but if my father was to be in this home and I wasn't told about him falling or gettting hurt or being abused by another resident I would sue. Whatever you do keep away from this facility!!!
by Unknown
October 11, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 27, 2011
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