Were the waiting room chairs comfortable at this retirement community's office?
Extremely comfortable; I could have fallen asleep
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them