Albertville Nursing Home Rehabilitation Select

Albertville Nursing Home Rehabilitation Select
Albertville Nursing Home Rehabilitation Select 750 Al Highway 75 North Albertville, AL 35951
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.56.34
November 14, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to make an appointment with this provider?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was the waiting area spacious?
Yes
by drmatthew xxx.xxx.167.228
March 25, 2013
The first thing that I noticed after returning from a year ago, was how clean and shinny the floors were! I don't know if they have new staff working there now, but it sure was clean!
by opiepooch xxx.xxx.249.41
May 16, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.183.226
March 19, 2012
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
January 18, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
September 22, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
August 03, 2011
Does this provider use current and safe equipment?
Fairly current
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 02, 2011
They ignored my questions and my appointment seemed rushed. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. Their staff was not friendly at all, I didn't feel welcome there. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
by karen
July 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 10, 2011
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