Morningside

Morningside
Morningside 500 Penny Lane Concord, NC 28025
Add a Review

Consumer Feedback

(1 Review)
Morningside DID NOT deliver on their promises. More interested in collecting the money than in the care given. Elderly friend went after being in the VA . Prior to the VA he was at Transitional in Concord . He was sent to the VA with a caterer, in diapers, 24 hr oxygen and in a wheel chair. He did not arrive at this home with these issues. Within a week the VA had him off all those and had him up and walking. 4 months later theVA said he was doing TOO good to stay there so the family looked elsewhere. They (morningside) visited this friend who had early stages dementia and said and gave a resounding yes that they would beable to help this man with a cost of over $4000.00 a month.. Promised that the staff would spend time with him because of his need of feeling lonely. They did not. In fact his firstnight there they forgot to take him to the diningroom. Had I not showed up he would not have gotten dinner. Within his first 6 days they sent him to the ER 3 times. Of note they had him back in diapers and catherer, oxygen and in a wheelchair. Was tpld at the beginning that he would have phys. therapy...didn't happen. Now they raised their rate up to over $5000.00 a month. On the 4th to the ER the ER Doctor said he was going to write a report to them that they needed to STOP sending him for things that were not an emergency and that they needed to spend time with him to get to know him and to understand that he will always have aches and pain...my god he is/was OLD. When he was at the VA they would give him a tylenol when he complained about pain.This man loved company and although he did display some dementia he was also sharp and understood alot more than they gave him credit for, something they would have understood had they bother to spend some time with him. The Dr, that visits the retirement home apparently decided this man was in more pain than the ER thought and prescribe oxycotin which of course made this man a complete vegetable. His family said no more and they prescribed something something less but still more than he needed. On Wednesday this man and I exercised our arms and ldid leg lifts.This man also suffered from constipation. OnThursday he was complaining od his stomach hurting and he could not get comfortable, kept trying to go to the bathroom saying his butt hole hurt and could not go. They did nothing for his constipation but give him pain meds. On friday he was totally out of it and could not talk. I alerted them, they came in talked TO him and said I am going to get you some morphine. I went out and talked to her she had just got the morphine approved and she said that it should help with his aggitation. I told her I had been with him for the past hour and he was just fading in and out of sleep, he was not aggitated at all. The next morning at 9:45 am they called the family and told them that they thought they should come down as he was in a really bad way.I arrived around 10:00 there was no one in the room with him and I found him DEAD!
by At a loss
September 27, 2011
Add a Review