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Bentley's Extended Care

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Bentley's Extended Care
Bentley's Extended Care
(7 Reviews)
> Get Phone Number & Directions
3060 Ashby Road Saint Louis, MO 63114
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I would give zero stars if possible for this establishment. My family member was there for 4 months. Two weeks after being sent there for rehab she fell and had a huge bruise on her chin and jaw. No one ever called us about this. We found out when we went up there. Good thing we visited on a regular basis. Her room mate was left laying in her own feces for more than two hours. Unacceptable!! If you think you can call and talk to your loved ones think again. It is too much like work for them to go and get them for you. There are no phones in the rooms and they are extremely rude if you dare call to speak to your loved one. Plan on buying new clothes every week because they just disappear never to be seen again. Loved one was taken off of medicine without speaking to her primary doctor. We were not informed of this until the day she was released, Who knows how long she was without vital medication. Also, within a month she contracted a staph infection that she still has!! MRSA!! Could say much more but will leave it at this. Final word..HEED the warning! Stay clear of Bentley's!!
by Disgusted Family Member xxx.xxx.52.127
April 28, 2016
I want to place my father in this facility but they were not equipped to take his case.
by april redwing xxx.xxx.16.22
October 30, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.194.146
August 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Mike xxx.xxx.245.6
May 28, 2012
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Did this provider have reasonable prices?
No, it was expensive.
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this provider's office too cold?
No, it was fine
by Anonymous
September 22, 2011
Does this provider use current and safe equipment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 07, 2011
Does this provider offer any coupons, discounts or promotions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
April 28, 2011
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Map and Directions
3060 Ashby Road, Saint Louis, MO 63114