They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. This place is a house of Death. Little "Fido" Karen, and her son owns the place. I now know the origins of Muench's silent, tormented, "SCREAM". If Karen, the grunge, had any talent at all I'd say she was the artist. Gives every family member a copy, and some mind numbing drugs to take home.