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Westchester Plaza

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Westchester Plaza
Westchester Plaza
(2 Reviews)
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554 South Summit Avenue Ofc Fort Worth, TX 76104
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Consumer Feedback

(2 Reviews)
Environment
2.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
1.5 star average for Recommended
Don't believe the Advertising write ups. Ex: The exercise room has NOTHING in it. The vending machines have been removed from the snack room since the owner said he 'slipped" at the bev station, although washers leak DAILY onto floor & dryers don't work. The 3rd meal is usually a sandwich, taco, or pizza. Jeff, owner, and Nelda, Manager, are cold, arrogant, and unresponsive to clients and Staff. The State has been investigating 140+ complaints since Jan 2012 and were there every day & night for a week in March. Roaches are finally being exterminated. They are understaffed and staff is treated like slaves. However, most do the best they can even though hours have been cut & skeds are erratic. IF you have NO WHERE ELSE to go, then think about it. Otherwise, wait until Management has been replaced, by the grace of God. Medications have been a nightmare in the past, therefore we self-medicate. Thefts are rampant also. Resident since Dec'99. Rooms are large but only 3 elevators for 11 floors.
by Real Name - Shelia xxx.xxx.41.32
March 29, 2012
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
How would you compare this retirement community to other retirement communities that you have visited?
The worst I have seen
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous
August 12, 2011
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Map and Directions
554 South Summit Avenue Ofc, Fort Worth, TX 76104