Lakeside Village

Lakeside Village
Lakeside Village 17475 Frances Street Omaha, NE 68130
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.152.238
July 11, 2014
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. The chairs in the waiting room were not too comfortable. I didn't want to wait too long. As soon as I asked the staff for some assistance, it was obvious that they didn't want to help me at all. They completely ignored me, and continued chatting among themselves. They left me alone in the appointment room for quite a while. They didn't display their qualifications. It made me nervous. Also, I did not feel that there was enough security for personal belonings, since people were going in and out of rooms with keys.
by Ann xxx.xxx.205.9
December 03, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.217.184
December 12, 2012
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 21, 2011
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