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Blue Cross Veterinary Clinic

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Blue Cross Veterinary Clinic
Blue Cross Veterinary Clinic
(10 Reviews)
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4111 North 36th Street Phoenix, AZ 85018
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
outstanding - best care that 3 of my dogs and 1 kitten have had... real people giving first class care. Even when they told me my fav dog had cancer and had to b put down - they treated us both like family. care and kindness... 150%
by GERALD Church xxx.xxx.206.88
October 25, 2019
I have only visited once to date but the staff and doctor were great.
by Mary xxx.xxx.53.10
September 15, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
January 05, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 17, 2011
Would you recommend this animal hospital to others?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 29, 2011
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 27, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Would you recommend this animal hospital to others?
I Already Have
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 11, 2011
I had been going to this vet for almost 10 years, up until my cat passed away recently.
Dr. Ryan, being my primary vet, is extremely considerate, caring, and listens to your concerns and descriptions of your pets' ailments. She offers several treatment options and lets you know the associated costs of each, and what each treatment may or may not do for your pet. She also offers non-medicine treatment options for things you can do for your pet without vet or medicinal intervention. With Dr. Ryan, I had a couple vet fees waived because she generously and kindly considered them "follow up" visits instead of new visits.
When it was time to put my cat to sleep, I had to make an "Emergency Room" style visit, where I was not on their schedule, but could wait and one of the vets would squeeze me in when there was time. I was informed I might have to wait a long time, but I waited less than 30 minutes. And Dr. Ryan made a point to be my attending vet because she knew of my cat's decline and situation. While emotionally traumatic for me, Dr. Ryan was extremely sympathetic and professional and helped me make the difficult decision to put my cat to sleep. She and the staff were very respectful during this time which really helped me.
While Dr. Ryan was my primary vet, I did have experience also with Dr. Bennett. Both are great. Having the cat and dog areas separate is also great. Because this vet clinic is so popular, you should try to make appointments a week in advance if you want to see a specific vet. But if you don't care which vet you get, you can usually get in within a few days, and sometimes even next day.
by Anonymous
May 16, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider rush your appointment?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 16, 2011
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous
May 10, 2011
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Map and Directions
4111 North 36th Street, Phoenix, AZ 85018