Reviews for Mattatuck Animal Hospital in Waterbury, CT

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Excellent care for my dog. Staff was caring and very helpful.The Vet was passionate and professional.
Thank you for everything.
Highly recommend this facility for your pets emergency needs and care.

by Timothy xxx.xxx.236.178

April 11, 2023

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love this vet

by dawn MANKA xxx.xxx.139.34

November 19, 2021

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I've been with MV for 30 yrs. They're excellent at a reasonable fee. The Drs. Are polite, knowledge, and professional.
The front desk depending on who it is. They can be wonderful or depressed or angry.
I recommend MV without hesitation.

by Myrna Marie xxx.xxx.229.96

June 27, 2019

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I went to Mattatuck Animal Hospital for a second opinion on a service that the Cheshire Animal Hospital wanted to do on my Toy Pomerian of which The Cheshire Vet only seemed as if it were all about the money. The vet was not my usual ordinary vet and when I asked about her and told them I wanted her they kept saying she was not available at that time. The other vet called me and said are you going to have Jesse do the procedure or not and when I said I'd rather have her usual vet to it I was told she was no longer with the Cheshire Animal Hospital. Mattatuck did not see anything wrong with Jesse (My Pomerian), especially what Cheshire wanted to do for $800 to fix Jesse. Jesse had started to not eat or drink yet she was as lovable as always and occasionally would cry out in pain. After the Mattatuck Vet Checked Jesses out and did not have the same findings as the Cheshire Vet he agreed with me that she did not need the procedure that was recommended by the Cheshire Vet. And I said yet she cries out in pain what could be wrong with her. After I told him how she would cry out in pain he checked out her legs and pulled quickly on her left leg and it made the sound of a knuckle cracking as her left knee was out of joint!!! And $55 dollars later Jesse was all set and has not cried out again and is back to her lovely cute mischievous self. Thank you Mattatuck.

by Doris A Primus xxx.xxx.27.129

September 26, 2018

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Normally I would write wonderful reviews as I had a good experience in the past. This has changed. Today I called to schedule my dog for an Xray as per the doctors advise. On my last visit with the vet he indicated my dog could still have stones if she continued with her issues. He said after my last visit "Not now, but when you are financially able to, bring her in for an xray". Yesterday my dog began the same problem and urinating blood. I called today to schedule the xray and was told I could not as he saw her last in January. Then they transferred me to another staff member who kept saying do I want to schedule her in the end of June and whenever I would say she is bleeding in her urine and you want me to wait til the end of the month, she said or you can schedule an appointment and they can schedule an xray then. So then If I spend more money on the visit they will book her sooner for the xray. Then when I asked that, she yelled at me on the phone. I just find it hard to believe that you are an animal hospital and do not care that my dog is urinating blood or attempting to schedule her for an emergency xray. Im going by what the vet said. You would think if there was a limit in time he would have mention that. I am very frustrated. Now to book someplace else as an emergency to pay the visit and again not have the money to pay the xray and still not know what is going on with my dog. Thank you Mattatuck Animal Hospital for a frustrating experience and not showing any care. 06/09/16

by Vivian xxx.xxx.28.112

June 09, 2016

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Did this provider seem well-trained and experienced?

Yes, they seemed very qualified

Did this provider use excessive foul language?

Not at all! They are always respectful and courteous!

Did this provider ever dismiss your concerns as unimportant?

No, they take every concern of mine seriously

Does this provider promptly return your phone calls?

Yes

Did you feel safe in this provider's care?

Yes

by Anonymous xxx.xxx.185.131

December 06, 2013

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Is this provider easy to reach in an emergency?

Absolutely! I can always count on them

by Anonymous xxx.xxx.36.22

May 20, 2013

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Did this animal hospital use current and safe equipment?

Yes

Is this provider easy to reach in an emergency?

Yes, they answered my call right away

Did this provider promise services he/she couldn't provide?

No, they were able to provide everything they said they would

Is this business in a safe neighborhood?

Yes, it was in a safe enough neighborhood

Does this provider remember you and your circumstances at every appointment?

Yes

by Anonymous xxx.xxx.148.6

April 08, 2013

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Was it easy to find parking at this provider's office?

Extremely easy, and close to the entrance

Did this provider answer all of your questions?

Yes

Did you experience unnecessary pain during your visit?

No

Did you spend a lot of time in the waiting room at this provider's office?

No, my appointment started at the scheduled time

Was this provider argumentative or easily angered?

No, they were very calm and understanding

by Anonymous xxx.xxx.38.143

November 29, 2012

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Did this provider answer all of your questions?

Yes

Was this provider's staff friendly?

Friendly Enough

Did you leave the office feeling satisfied with your visit?

Yes

Was this provider's office easy to locate?

Fairly Easy

by Anonymous xxx.xxx.117.14

July 15, 2012

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