Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider answer all your questions?
No, I left confused and frustrated
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider remember you by name?
Sometimes, but not always