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Henry Ford Health System - Henry Ford Medical Centers- Harbortown

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Henry Ford Health System - Henry Ford Medical Centers- Harbortown
Henry Ford Health System - Henry Ford Medical Centers- Harbortown
(7 Reviews)
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3370 East Jefferson Avenue Detroit, MI 48207
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider promptly return your phone calls?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.1.59
January 02, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.17.5
November 14, 2012
Was this provider friendly?
Yes
Would you recommend this provider to others?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.3.5
September 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.106.171
June 17, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
March 09, 2012
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
January 16, 2012
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I wasn't worried about their equipment. It was safe and well taken care of. The chairs in their waiting room were definitely above average. I was comfortable.
by Anonymous
December 29, 2011
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Map and Directions
3370 East Jefferson Avenue, Detroit, MI 48207