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An-Emerge Animal Emergency Clinic

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An-Emerge Animal Emergency Clinic
An-Emerge Animal Emergency Clinic
(11 Reviews)
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275 Pearl Nix Parkway Gainesville, GA 30501
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Expertise
4 star average for Expertise
Never take a loved pet to this place. My beloved pet died while in their "care" . The tech Sam was very cold and uncaring. Dr. Brown was clueless. I asked for the records after my dog died and took them to two different vets and a vet tech for review.... They all said things like " well everyone makes mistakes" " maybe they were under staffed that night" and " I would have done this or checked for that...." Sam was quick to collect money as soon as we were buzzed in. Then again when we were told to leave for two hours but be sure to return before 7 a.m. Because they wanted to be out of the building by 8. As we are carrying our dead fur baby out of the building that via their own records they did not check on for nearly 2 hours ( just put her in a cage and closed the door) the tech Sam reminds me I need to pay again to close the account. I strongly feel that if we had taken her somewhere else she might still be alive. Even if she died in my arms while driving to another hospital at least she would not of been alone in a closed cage forgotten!
by Sad Mom xxx.xxx.153.109
January 10, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.185.150
June 10, 2014
As a practicing veterinarian, I am very happy to have this service in our community. Before, we would see emergencies at our offices, (understaffed at night and holidays) and do our best, sometimes with the client as our help. We'd either take a critical patient home or go back and forth all night checking on the patient. Rarely sat up with it all night, but usually so exhausted the next day, we weren't at our best. Here, we have a facility and staff whose job it is to be on top of that patient all night-better for the patient, better for the referring veterinarian, knowing someone is looking after a critical patient, and better for the client knowing vigilant eyes were dedicated all night and not asleep. Plus they can call at anytime to check on their animal. The overall care is outstanding.
by J C Sundstrom, DVM xxx.xxx.181.128
April 24, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Are you going to visit this provider again?
Absolutely
Did you feel that your waiting time was acceptable?
Mostly
by dog lover 1 xxx.xxx.122.19
April 22, 2014
when i got my baby almost 8 years ago they saved her life for she was to small to be given away the owner lied to me about her age but they keep her a week and ahe made it through well she got sick again and i took her their and the doctor tryed his best to help her but we had to put her to sleep i didnt want her to suffer,i just want evewryone no they were so nice to me and they treateds her so well up to her death,then about a week later they sent me a card to let me no they were thinking of me and how sorry they were for my lost that meant so much to me that they cared enouch to send it to me,and now 3 weeks later her own vet office hasnt called me or sent me anything.i have been with them for about20 years and you dont no how bad i fell right now toward them to be with them that long and they dont have the human to call me but they didnt mine takeing over 400.00 from me that day..
once again thanks to dr and the nurse that took care of my baby that night luckie is at rest now
Rachel
by rachel ivester xxx.xxx.78.221
May 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.166.146
August 07, 2012
Their staff is very friendly and professional. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I felt ripped off 465.00 bill for xrays and promises that were not true when we went to our regular vet the next day. Our dog died the next day which could not have been helped by a vet however we feel the amount charged was excessive.
by hornsby xxx.xxx.17.44
June 22, 2012
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Anonymous
March 06, 2012
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too cold?
No, it was fine
by Anonymous
January 19, 2012
Would you recommend this animal hospital to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the kennels and holding areas clean?
Yes, they were spotless
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 26, 2011
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Map and Directions
275 Pearl Nix Parkway, Gainesville, GA 30501