Arroyo Animal Hospital

Arroyo Animal Hospital
Arroyo Animal Hospital 1649 North 77 Sunshine Strip Harlingen, TX 78550
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
They are so great with my schnauzer Pepper
by Beckie xxx.xxx.6.184
September 23, 2015
Did this veterinarian answer all of your questions?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Anonymous xxx.xxx.5.70
February 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.240.6
August 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.166.143
June 24, 2012
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous
February 10, 2012
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
January 23, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 18, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish they had been a little more professional. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure.
by Anonymous
August 18, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
by Anonymous
July 28, 2011
I would never recommend them to anyone. They were terrible. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return. I was unimpressed with how insensitive they were when my pet was sick. They just told me the worst case scenario with total disregard towards my feelings.
by Anonymous
May 05, 2011
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