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Rush Foundation Hospital - Customer Service Billing Inquiries

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Rush Foundation Hospital - Customer Service Billing Inquiries
Rush Foundation Hospital - Customer Service Billing Inquiries
(5 Reviews)
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1314 19th Avenue Meridian, MS 39301
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Very frustrating experience. BC/BS marked in an EOB form that I was not responsible for a payment to the hospital for a colonoscopy. The billed me, I contacted them, then they sent me to a collection agency. After several visits to the billing office, numerous phone calls to BC/BS of MS and the billing office at RFH, and after 3 way call, between all of us the collection agency is still hounding me! STOP!!!!!!! This is crazy!
by Anne xxx.xxx.147.64
April 19, 2016
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider friendly?
Absolutely Not
by Anonymous xxx.xxx.47.163
January 03, 2014
The billing department is HORRIBLE! Nothing is ever right, you have to request multiple times for an itemized bill, even after they send you collection notices they still do not send itemized bills so you know what you're paying for.

They still have my dad's name on my bill from before I had my own insurance. They say I have no insurance on file, even after i told them I"m holding an EOB in my hand from that particular visit. They're completely an unorganized group of idiots in the billing department. Doctors are fine, but the billing department has run me away.
by Carrie xxx.xxx.71.66
June 25, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.239.178
June 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.187.16
April 05, 2012
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Map and Directions
1314 19th Avenue, Meridian, MS 39301