Simsbury Veterinary Hospital

Simsbury Veterinary Hospital
Simsbury Veterinary Hospital 1450 Hopmeadow Street Simsbury, CT 06070
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Charlie's Mommy xxx.xxx.85.20
November 09, 2013
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous xxx.xxx.237.243
June 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.129.121
June 03, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you recommend this animal hospital to others?
I Already Have
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.25.62
April 20, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous xxx.xxx.216.176
February 18, 2013
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.3.48
January 04, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.108.212
December 13, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.109.46
November 27, 2012
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Karla Lindquist xxx.xxx.53.167
October 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.129.131
August 19, 2012
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