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East Lake Hospital for Animals Limited - W Brad Cooper DVM

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East Lake Hospital for Animals Limited - W Brad Cooper DVM
East Lake Hospital for Animals Limited - W Brad Cooper DVM
(8 Reviews)
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3180 North Vermilion Street Danville, IL 61832
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. Cooper is always there for your pets. Him and the staff are all knowledgeable and caring. They do whatever it takes to keep your pets healthy.
by samuel
July 10, 2013
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous xxx.xxx.168.12
June 11, 2013
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Lenny
February 27, 2013
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this animal hospital to others?
I Already Have
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by LisaFlans22
February 22, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Was this provider late to your appointments?
No, they were on time
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
by Kathy K. xxx.xxx.245.213
November 24, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Mary
November 02, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Brandon
October 30, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider late to your appointments?
No, they were on time
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 24, 2011
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Map and Directions
3180 North Vermilion Street, Danville, IL 61832