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Dr. Susan Tomasino

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Dr. Susan Tomasino
Dr. Susan Tomasino
(9 Reviews)
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192 Worcester Road Natick, MA 01760
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider's office too loud?
No, it wasn't too loud
Does this provider give unbiased advice?
No. I didn't trust their motives.
by ADSE xxx.xxx.113.87
December 16, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by JB216 xxx.xxx.211.165
October 25, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.118.129
August 07, 2012
by Anonymous xxx.xxx.154.68
July 09, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and i never have a problem getting in the office for an emergency, even if they have to stay late.
by RM xxx.xxx.113.240
March 16, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
January 10, 2012
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 14, 2011
Very unprofessional! This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. This provider has not followed up and provided the glasses I need for over 5 months now. They don't care for the patient, keep giving excuses.
by Anonymous
September 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 29, 2011
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Map and Directions
192 Worcester Road, Natick, MA 01760