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Lake Hills Veterinary Clinic LLC

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Lake Hills Veterinary Clinic Llc

Osage Beach, MO

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Lake Ozark, MO

Osage Animal Hospital

Lake Ozark, MO
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Lake Hills Veterinary Clinic LLC
Lake Hills Veterinary Clinic LLC
(6 Reviews)
> Get Phone Number & Directions
1196 Highway Kk Osage Beach, MO 65065
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I took my newly adopted dog to this veterinarian for a dental that was paid for by the animal shelter I adopted my dog from. It was a 50-mile drive one way from where I live, but since it was already scheduled and free, I drove 200 miles that day to have my dog's teeth examined and cleaned. There was no veterinarian there when I dropped my dog off at the scheduled time in the morning, and no vet when I picked her up at the time I was told to pick her up, well before closing time. I asked the staff what had been done and no one knew for sure, but apparently some teeth were pulled. I did not get a receipt or any documentation of anything, just some generic post-dental instructions regarding anesthesia. I asked that the veterinarian call me. She never did, so I sent a message via the company website. She then called early Saturday morning and left a message. She did not say which teeth were pulled or why. I never got a call from her following the procedure, and still do not know which teeth were pulled or why, or anything about the condition of my dog's teeth and mouth other than what my regular veterinarian has told me. This is very substandard care. It doesn't matter that the dog came from a shelter or that the shelter paid for the procedure. I should have received a call at minimum following the procedure and some kind of written documentation.
by Cindy xxx.xxx.110.150
March 18, 2019
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.104.22
June 27, 2013
Was this veterinarian friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Completely!
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.21.219
June 17, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous xxx.xxx.187.35
February 26, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
December 11, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Anonymous
May 09, 2011
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Map and Directions
1196 Highway Kk, Osage Beach, MO 65065