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Hawthorne Park Animal Care Center

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Hawthorne Park Animal Care Center
Hawthorne Park Animal Care Center
(6 Reviews)
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3901 General Electric Road Bloomington, IL 61704
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did this provider have reasonable prices?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by anon xxx.xxx.80.53
February 03, 2013
Does this provider remember you by name?
Sometimes, but not always
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.207.60
November 10, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.88.130
June 11, 2012
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Anonymous
January 07, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They have a very good professional reputation. I know that I'm under the care of an expert. The examining rooms at Hawthorne Park Animal Care Center's office were immaculate. You could practically eat of the floor if you wanted to. There were no bad smells and everything seemed really sterile. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Anonymous
November 05, 2011
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
April 02, 2011
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Map and Directions
3901 General Electric Road, Bloomington, IL 61704