Ely Veterinary Clinic

Ely Veterinary Clinic
Ely Veterinary Clinic 318 Miners Drive East Ely, MN 55731
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.164.23
April 23, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too loud?
No, it wasn't too loud
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.98.129
March 28, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.144.97
February 26, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous xxx.xxx.246.57
February 01, 2013
All the vets at Ely Veterinary Clinic are awesome. My first experience there was taking my 14 year old lab to be put down. They had never met me, I walked in on a Saturday in the summer, no appointment, and told them I had to have my dog put down. The receptionist took care of all the payment and details first, then said, "wait a second" and walked out from behind the counter to hold me and hug me - and said, "you will need this." I didn't know her and I instantly felt at home with her! The vet came out to our van and administered the injection right there while my children and I held our lab in our van. It was such an amazing experience that I vowed to only go there from that day forward. We live an about 80 miles away - and it's all curvy crazy roads to get there and I will still take that drive just to have such unique care.
by Annalisa xxx.xxx.0.53
January 29, 2013
I was recommended this clinic after getting an outrageous estimate from my Vet in Duluth. I called the clinic and the were willing to do the exam and surgery in the same day for 1/4 of the cost. They were incredibly friendly and very professional. They made a different recommendation from my Vet in Duluth that saved my dog pain and extra surgery, and saved me a lot of money! It was worth the drive and would make the trip again in a second. They even called two days later for a follow up to make sure my dog was doing well, and she never had any problems post surgery. Very impressed!
by died0049 xxx.xxx.144.87
January 18, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.8.194
January 04, 2013
I was nervous about bringing my pets to a new vet because I loved the vet they had in the twin cities before I moved. But I was very pleased with the quality of care and amount of attention given to both me and my pets. I went in to the office with some specific concerns and it turned out those issues weren't the problem, but the vet suggested a number of things I could do to minimize those problems in the future, as they're common problems in older cats. This change involved my significantly changing their diet and preparing much of it myself, which is fine - I've just never before had anyone take the time to talk with me about what to do and where to find more information. I was incredibly grateful for this information. The vet (Dr. Hansen) also spent time going over various causes for some other behavior I've noticed with my cats over time and more recently, made some suggestions, and started with the less invasive/intrusive means of care, which I appreciate. It's how I want doctors to provide care for ME, but it's hard to find vets willing to take this approach.

I very much felt I could call with questions any time, that I could bring my cats back at any time, and that they would work with me to provide my cats the best care possible. Also, my cats seemed comfortable with the vet (well, as comfortable as they can be), and I appreciated that, other than when the vet needed to examine them or check out certain behavior, he let me hold them as opposed to having him on the table. Also, while we were there, he took a look at my other cat, as the two have been together for 15 years. And, I got all this care and attention for my cats on me on a day where the clinic was clearly very busy!

All in all, a positive experience and I'll definitely go back. My only wish is that they were closer as it's 22 miles down windy road to get there - although the office is fortunately super easy to find and right where I drive in to Ely. If you're new to the area or have concerns about the care your pet is getting elsewhere, give the Ely Vet Clinic a try. I think you'll be happy you did!
by JMK xxx.xxx.167.170
December 18, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.2.195
October 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.119.114
August 21, 2012
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