I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.