Reviews for Highway Veterinary Hospital in Bowie, MD

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This is your WARING!
So my Maltese has intermittently been bringing up his food. I called the Vet to speak with them to see if I could explain the symptoms and if I should be alarmed. No one returned my call. I waited several hours until almost closing time and called back to set up,an appt. since no one called back. I got an appt. for the next morning. (Hustle #1) Apparently they didn't want to talk over the phone they wanted me to make an appt.

Next day...I explained to Dr. Elise what he's been experiencing. She checked all his vials,etc. took him out and examined him. She came back and said everything looked Normal. She continued to check his tummy (squeezing, rubbing, pinching, etc.). She then says it looks like he doesn't want me to touch his tummy like he may be sore or something. So I think it's best if we complete an X-Ray, fecal exam, and cPL test. The way they do things is they come back afterwards with a cost breakdown on what your bill is before they complete anything. I almost swallowed my tongue but I obliged anyway. Didn't want to curse and scare her. The exam took 10 mins. she returned and WaLaaaaaaaa! Nothing found!!!! As I expected. He was clear as water. He looks extremely healthy! BUT I'm not finished yet. Dr. Elise explains that in cases like his they recommend that I purchase this Gastrointestinal Canine food for him to eat for 5 days along with these 2 different pills. And we'll be right back..... She returns with another balance sheet that adds another $150. Binding my total to 598.98 now. Oh and we noticed you called earlier and he needs a Heartworm refill. So that's been added...new balance is 636.36

I was so flushed I had to walk out and have my husband take care of everything else...b/c he is my voice of reason. I was livid to say the least.

Lets not get it twisted. I totally understand there are cost associated with owning a pet and caring for the pet, but I feel like this office preys on your emotions and you "ability" to pay.
When my husband and I walked in I felt like they assessed us and decided we weren't walking out with just a $63.00 exam fee!
I had so many emotions running through me it's shameful.
My instinct said we were being hustled. It was interesting how when we were at the counter paying the bill another customer walked in and walked straight to the back. Hence, they didn't want the new customer to hear what we were paying or me go off (which I decided it was no need for).
Find someone you can trust that won't price gauge you for NOTHING!

I'll allow myself to calm down first and call to have his records sent to me so I can find another Vet.

Again, this is your warning. I can't believe I was hustled by a dern Vet!!!!

***Pet parent client for almost 3years.***

by Anonymous xxx.xxx.193.129

July 07, 2013

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Truly phenomenal! A month ago we relocated with all of our pets to Bowie. Finding Highway Veterinary Hospital was a wonderful relief after the stress of the move on our animals because this facility is not only warm, caring, friendly, professional, courteous, conscientious, and thorough, but also fully-staffed, convenient, knowledgeable, and reputable...lucky for our companions the list goes on and on! Thanks so much for everything guys, "Kitty" and "June" certainly appreciate you :)

by Lisa M. xxx.xxx.21.4

September 27, 2012

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Truly phenomenal! A month ago we relocated with all of our pets to Bowie. Finding Highway Veterinary Hospital was a wonderful relief after the stress of the move on our animals because this facility is not only warm, caring, friendly, professional, courteous, conscientious, and thorough, but also fully-staffed, convenient, knowledgeable, and reputable...lucky for our companions the list goes on and on! Thanks so much for everything guys, "Kitty" and "June" certainly appreciate you :)

by Lisa M. xxx.xxx.21.4

September 27, 2012

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Did this provider answer all of your questions?

Every question I had was answered thoroughly

Was this provider's staff friendly?

Yes, they went above and beyond

Did you leave the office feeling satisfied with your visit?

Completely!

Was this provider's office easy to locate?

Fairly Easy

by Anonymous

April 03, 2012

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