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Women's Center at Yale-New Haven Hospital

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Women's Center at Yale-New Haven Hospital
Women's Center at Yale-New Haven Hospital
(17 Reviews)
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20 York Street New Haven, CT 06510
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I got the appointment in January for April 2nd week, when I reached there 5 minutes late, but the doctor (Erica Robinson) refused to see me. I waited 4 months that's so unfair, I told the lady in the front desk I can wait all day for her but she didn't help either. I had 9 months baby with me I took 2 buses to go there. They treat people based on the color and religion.
by Fatima xxx.xxx.182.59
April 11, 2016
The receptionists are very condescending, especially if you are not black or hispanic. As a white female they never fail to make me feel like I am an "intruder" to "their" facility. Customer Service is a clear imposition to them. They will leave you waiting for over 10 minutes to simply sign you in, only then to have the nerve to tell you that you're 10 minutes late!

The care of the doctors is highly dependent on which doctor you are assigned. I've experienced the spectrum from "excellent" to "the-worst-in-my-life", there.
by Dorothy xxx.xxx.112.167
September 09, 2015
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.165.164
August 24, 2013
I was left in the appointment room by myself, but I know they are very busy and I did not mind the little time I had to wait. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I felt very safe in their care. I definitely trust them. They always return my phone calls before the end of the day. I always know that I'll get a prompt answer to my question.
by Dyfj xxx.xxx.136.34
August 15, 2013
Was this provider's office easy to locate?
Fairly Easy
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.59.102
August 14, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.101.215
March 26, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem irritated to be working with you?
No, they were polite
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you by name?
Sometimes, but not always
by nsocean xxx.xxx.12.172
December 30, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Linda Barboza xxx.xxx.147.211
May 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.220.184
May 10, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider's office too loud?
No, it wasn't too loud
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
December 14, 2011
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Map and Directions
20 York Street, New Haven, CT 06510